sboku99Privacy Policy

This page describes what we collect when you use sboku99 and how we keep that data protected. We at sboku99 take your privacy seriously—your account credentials, payment information, and gaming activity are encrypted and stored securely. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or bank transfer, we do not store your raw payment details; we tokenize them through certified third-party processors.

Our sboku99 platform operates across multiple jurisdictions and complies with data-protection standards relevant to Indonesia and our player base. We do not sell your personal data to marketing companies or data brokers. We may share limited information with payment processors, compliance teams, and law enforcement only when required by law or to prevent fraud.

This privacy policy applies to all sboku99 services—sportsbook betting, live-dealer games, slots, and esports markets. If you have questions about how we handle your data, contact our support team via the sboku99 app or email support address listed at the bottom of this page.

What data we collect at sboku99

We collect different types of information depending on your interaction with sboku99. Some is essential for account creation and gameplay; some helps us improve our service.

Account registration data

When you sign up for sboku99, we collect your full name, date of birth, email address, and phone number. We use this information to verify your identity, send you account notifications, and reset your password if needed. Your phone number is used for optional two-factor authentication (2FA) and SMS notifications about withdrawals or security alerts.

Payment and financial data

We do not store your full bank account number, credit card number, or payment app credentials. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer to mobile banking, local payment, online payment, or e-wallet, you are redirected to your payment provider's secure interface. We receive a tokenized confirmation and transaction ID—not your raw payment details. Your sboku99 wallet balance, deposit and withdrawal history, and linked payment methods are stored securely on our servers.

Account verification and KYC data

When you request a large withdrawal or we detect unusual activity, we ask you to complete KYC (Know-Your-Customer) verification. You upload a government-issued ID (KTP, passport, or driver licence) and proof of address. We store these documents encrypted for up to two years to comply with anti-money-laundering regulations, then delete them. We do not share your ID or proof of address with third parties unless required by law.

Gaming and behavioural data

Our sboku99 servers log your gameplay activity: which games you play, how long you play, your stake amounts, your outcomes, and the time of each session. We use this data to settle payouts, detect fraud, and comply with regulatory audits. We also track login times, device types, IP addresses, and browser information to protect your account and identify unauthorized access attempts.

Cookies and tracking: Our sboku99 app uses cookies to remember your login session and preferences. You can clear cookies from your browser settings at any time; you will simply need to log back into sboku99 after clearing them.

Our sboku99 use of your data

We use the data you provide to sboku99 for the following purposes:

Account management: Create and maintain your sboku99 account, verify your identity, and process password resets.
Payment processing: Handle deposits and withdrawals through our payment partners.
Game settlement: Calculate and settle your sportsbook bets, live-dealer game payouts, slot winnings, and esports market results.
Fraud prevention: Detect suspicious activity, duplicate accounts, and money-laundering patterns.
Regulatory compliance: Maintain records for tax authorities, financial regulators, and anti-money-laundering investigations relevant to your jurisdiction.
Customer support: Respond to your inquiries, disputes, and technical issues via the sboku99 app or email.
Service improvement: Analyse which games are popular, which payment methods are preferred, and where we can improve the sboku99 user experience.

Sharing your data with third parties

We do not sell your personal data to marketing companies, advertisers, or data brokers. However, we may share limited information with the following parties:

Payment processors: We share your name, email, and transaction amount with DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank to process deposits and withdrawals.
Fraud and compliance partners: We may share your account data with third-party services that help us detect fraud and verify KYC information.
Law enforcement: If required by court order or valid legal process, we may disclose your information to government agencies investigating fraud, money laundering, or other crimes.
Service providers: We use hosting providers, email services, and analytics tools that have access to anonymised usage data but not your personal details.

Your rights regarding your sboku99 data

You have the right to request access to all personal data we hold on sboku99. You can ask us to correct inaccurate information, delete your account and associated data (subject to regulatory retention periods), or download your data in a portable format. To exercise these rights, contact our support team with a formal request including your account email and a government-issued ID for verification. We will respond within 14 days.

If you believe we are misusing your data or violating your privacy, you can lodge a complaint with Indonesia's data-protection authority or your local privacy regulator. Our sboku99 team will cooperate with any official inquiry.

Data retention on sboku99

We keep your account data for as long as your sboku99 account is active. After you close your account, we retain transaction records for 7 years to comply with tax and anti-money-laundering regulations. KYC documents are deleted after 2 years. Game logs are kept for 3 years to settle disputes.

Cross-border data transfers

Our sboku99 servers and processing infrastructure may be located outside Indonesia. When we transfer your data internationally, we use encryption and standard contractual clauses to protect it. By using sboku99, you consent to your data being processed and stored on servers outside your jurisdiction, subject to the same security standards we apply locally.

Children and minors on sboku99

Our sboku99 platform is not intended for individuals under the legal age of majority in their jurisdiction. We do not knowingly collect data from minors. If we discover a sboku99 account has been registered by someone under the legal age, we will immediately close the account and delete associated data.

Updates to this privacy policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated policy on sboku99 and updating the "last modified" date at the bottom. Your continued use of sboku99 after changes are posted means you accept the updated policy.

Contact us about your sboku99 privacy

If you have questions or concerns about how we handle your data on sboku99, contact our privacy team via the sboku99 app support chat (available during business hours in Indonesian and English) or email our support address. We will respond to your inquiry within 14 days. For complaints or formal data-access requests, include "Privacy Request" in your email subject line.